Their Life Story, for the Care Team

My [Relationship] [Initials] has [Their Diagnosis] and more strangers are helping with their care now. I want everyone who walks in to know who they are. Here's what I can tell you about them: [Life Details]. What calms them: [What Calms Them]. What upsets them: [What Upsets Them]. Names and things they still respond to: [Still Responds]. Help me write: 1) a one-page 'This is [Initials]' — where they grew up, what they did, what they were proud of, who they love, what they believe, what they laugh at — written warmly in the present tense, 2) a 'How to be with [Initials]' section: how to greet them, what to call them, topics that light them up, topics to avoid, what their 'no' looks like, 3) a five-line version for a new shift, 4) suggestions for what to put on the wall by their bed. Make it something I'd be proud to hand over. No medical details — that's a separate sheet.